PENGGUNAAN GOOGLE WORKSPACE DALAM MENINGKATKAN PELAYANAN ADMINISTRASI MAHASISWA DI UPT. LABORATORIUM TERPADU UNIVERSITAS SRIWIJAYA INDRALAYA

Muhammad Tri Bakti Utama, Supardi Supardi

Abstract


Student Administration Services at UPT. The Integrated Laboratory of Sriwijaya Indralaya University in handling administrative services has been greatly resolved because it is helped by the existence of an application called Google Workspace where this application helps make work easier but there are problems with  the  system  which  sometimes  the  network  is  unstable  for  the  Head  of  UPT.  Sriwijaya  Indralaya University Integrated Laboratory can provide services using a stable network to improve administrative service processes.The discussion of the problems in this paper is carried out using a qualitative approach with a deductive method which discusses the problems to be studied by writing discussion topics that are describedin general terms and then drawing specific conclusions.Using Google Workspace to Improve Student Administration Services at UPT. Sriwijaya IndralayaUniversity Integrated Laboratory. Student Administration Services in the Integrated Laboratory Section of Sriwijaya  Indralaya  University  can  be  said  to  be  good  by  looking  at  several  indicators,  namely Transparency, Participation, Loyalty, Conditionality and Accountability. Then the Google Workspace Application to Improve Student Administration Services at UPT. The Sriwijaya Indralaya University Integrated Laboratory has had a good impact on Student Administration Services which can be seen from several indicators, namely Flexibility, efficiency, effectiveness, an orderly system and saving funds.

 

Keywords: Use of Google Workspace and Student Administration Services

 


Full Text:

PDF

References


Audina Chairunisa. 2022, Google Workspace Terbagi Dalam Beberapa Jenis. Yogyakarta: CV Andi Offsed.

Dhika, alfatah. 2018. Metode Penelitian Kualitatif.

Penerapan Google Workspace Sebagai

Media Pembelajaran Kemahasiswaan.

Jakarta: Universitas Muhammadiyah

Jakarta.

Groanroas, dalam Ratminto. 2016, Pengertian

Pelayanan Administrasi Kepegawain.

Bandung: Penerbit Mandar Maju.

Harbani Pasalong, 2007. Pengertian Administrasi

Jakarta: PT. Raja Grafindo Persada.

Moenir. 2005, Pengertian Pelayanan. Jakarta: Rajawali Pers.

Mac Bride. 1995. E.mail ( elektronik mail = Surat elektronik). Jakarta: PT Elex Media Komputindo.

Nusa. 2017, Faktor-faktor Kendala Pada

Penggunaan Aplikasi Google

Workspace. Jakarta; Penerbit Erlangga.

Nuryanto H, 2023. Penggunaan Google Workspace Membantu Sebagian Kinerja Pelayanan Untuk Sistem Administrasi.

Jakarta: PT. Bumi Aksara.

Nalendro, Pambasmi Angkoro. 2017. Metode Penelitian Kualitatif. Mutu pelayanan Administrasi Mahasiswa Dalam Melayani Kebutuhan Akademik Pendidikan. Lampung: UIN Raden Intan Lampung.

Profil. UPT. Laboratorium Terpadu Universitas

Sriwijaya Indralaya.

Paiman Napitupulu, pelayanan publik & Costomer

Satisfaction, PT Alumni Bandung, 2007.

Rinjani, dan Firmanto. 2013, Pengertian

Penggunaan. Bandung: PT. Refika

Aditama.

Sondang Siagan. 2012. Pengertian Administrasi

Lingkungan Universitas. Bandung: Alfabeta.

Singarimbun. 2010, Metode Penelitian Survai.

Jakarta: LP3ES Indonesia.

Sugiyono. 2013. Metode Penelitian Kuantitatif, Kulitatif dan Kombinasi. Bandung: Alfabeta.

Sugiyono. 2014. Metode Penelitian Pendekatan Kuantitatif, Kualitatif, dan R&D. Bandung: Alfabeta.

Supardi, dkk. 2023. Pedoman Penyusunan Skripsi

Palembang: STIA Satya Negara.

Yuni, winarti. 2016. Metode Penelitian Kualitatif.

Penerapan Pelayanan Administrasi Terpadu di Kecamatan Gunung Padi Dalam Upaya mewujudkan Pemerintahan Yang Baik. Surabaya: Universitas Negri Surabaya.

Sumber Peraturan-Peraturan:

Peraturan Menteri Nomor PER/18/M.Pan/11/2008.

Tentang Unit Pelaksanaan Teknis Dalam

Organisasi Tertentu. Instansi:

Bagian UPT. Laboratorium Terpadu Fisika Kimia

Universitas Sriwijaya Indralaya.




DOI: https://doi.org/10.62128/jiads.v21i1.134

Refbacks

  • There are currently no refbacks.


Copyright (c) 2026 Muhammad Tri Bakti Utama, Supardi Supardi

_____________________________________________________________________________________________

Jurnal Ilmiah administrasi dan Sosial 

Alamat Redaksi: Jl. Sukatani I, No.3, 8 Ilir, Kecamatan Ilir Timur II, Kenten 8 Ilir Palembang, Sumatera Selatan, Indonesia
Phone/Fax: (0711) 826043  Handphone: +62812-7433-616
email: lppmjurnalstiasn2023@gmail.com or publikasi@stiasatyanegara.ac.id

Web Analytics Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.